From Business Need to the Right Solution
Business Need |
Right Solution |
| People | |
| Everyone understands company
direction Performance measures for strategy Motivated and inspired to do right things Skills to manage for predictability Organized for high productivity Ready to accept change Work in teams Focus on customer |
Strategic planning/goal setting Balanced scorecard systems Training on leadership Training on management Improved organization structure Continual learning Team development/coaching Customer focus systems |
| Processes | |
| Efficient production processes Quick response to customer ship date Continuous improvement in processes Processes meet needs of customers Process is flexible to changes in needs Inventory management is effective Effective supply management |
Process evaluation and redesign Reduce cycle time Continuous improvement systems Processes measured and tested Process designed to adjust Enhanced inventory systems Involving suppliers as partners |
| Quality Assurance | |
| Defect-free workmanship Effective quality controls ISO 9000 implementation Methods to measure/track quality Managing quality incidents |
Comprehensive quality systems Statistical process controls Design needed quality systems Inspections systems and processes Corrective/preventive action systems |